Updating hardware drivers
In all other cases where you use the motherboard's integrated sound device, it's almost always best to visit the website of the motherboard manufacturer for assistance. If you don't have details to hand, try the following free utilities to gather relevant information: Always look for a driver update which is specific to your computer model and version of Windows (for example, Windows 10).This is especially critical if you are on Windows 10 , Windows 8, Windows 7 or Windows Vista, as the way the drivers communicate with the hardware and the operating system is quite different than with earlier versions of Windows.Be sure to uninstall the old drivers of the device (right-click over the device in Device Manager If you cannot locate suitable drivers at the computer or motherboard manufacturer's site you could also try the website of the stated "Driver Provider" or "Manufacturer" of the sound device, but any drivers you find may only be generic drivers not properly matched to your motherboard.If you are reading this because recordings have always worked fine in the past but are now recording incorrectly, or because an input is missing or Audacity is no longer launching properly, an automatic update via Windows Update may just possibly have caused the problem.Drivers are the piece of software that tells your computer how to talk to the specific hardware you have installed or connected to your computer.
If such a device is malfunctioning and the manufacturer does not offer special drivers, examine the USB cable and connections, or look in the device's or the operating system's control panels for issues with the device or with the Universal Serial Bus controllers. Windows users can try updating their drivers via Device Manager in the first instance, before looking for drivers on the internet.
You can also view a video of the rollback process on Windows Vista later.
If rolling back does not help or makes matters worse, go back to the "Driver" tab and click "Update Driver". If the driver provider is now Microsoft you could see if your problem is resolved, but the general recommendation would be to visit the website of the computer or motherboard manufacturer and look for appropriate drivers specific to your computer model and version of Windows.
These must be replaced with drivers made by the manufacturer of your hardware, so they are correctly matched to that hardware.
If you have now got updated non-Microsoft drivers, try them and see if your recording problem is cured.